Coy's Produce Co. (“Coy's Produce,” “we,” “us,” or “our”) operates coysproduce.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to the practices described here.

1. Information we collect

Information you provide. When you contact us, request a quote, or submit a form, we collect the information you give us — typically your name, business name, email, phone number, and any details about the products or services you're asking about.

Automatically collected information. When you visit the Site, we and our service providers may collect technical information such as your IP address, browser type, device type, referring URL, pages visited, and time spent on the Site. We use this for analytics and to keep the Site running well.

2. How we use information

• To respond to inquiries, send quotes, and fulfill orders.
• To operate, maintain, and improve the Site and our services.
• To send transactional messages related to your orders or requests.
• To comply with legal obligations and enforce our terms.

3. Sharing of information

We do not sell your personal information. We share information only with service providers who help us run the business — for example, email delivery (Resend), analytics, and hosting (Vercel) — and only to the extent needed for them to provide services to us. We may also disclose information when required by law, to protect our rights, or to investigate fraud or security issues.

4. Cookies and tracking

The Site uses cookies and similar technologies for essential functionality and to measure how the Site is used. You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

5. Data retention

We keep information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Inquiry information is typically retained for up to two years unless a longer period is required.

6. Your rights (California residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected, to request deletion, and to opt out of the “sale” or “sharing” of personal information (we do not sell or share for cross-context behavioral advertising). To exercise any of these rights, email us at office@coysproduce.com.

7. Children's privacy

The Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

9. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest revision. Material changes will be posted on this page.

10. Contact

Questions or requests can be sent to office@coysproduce.com or by mail to Coy's Produce Co., San Diego, California.